Services
Nena Helpers exists to bring back the kind of support families were never meant to do without. We step in to help carry the mental and physical load of family life, so parents can spend less time managing everything and more time being present where it matters.
A nena Helper
Practical, in-home support designed to make everyday family life feel lighter.
No two households are the same - we work with you to shape what feels most useful.
-
Our signature service. Real help that reflects real life.
A visit might include caring for your child while laundry is folded, preparing a simple meal while little ones play nearby, or helping reset the home after a busy day. The seamless flow between childcare and domestic chores - just like the mum life we all know!
This service is ideal for:
- Families juggling work and parenting
- New parents needing gentle, practical support
- Households that need help staying on top of daily life
- Anyone wanting their home to feel calmer and more manageableThis service is the best bang for your buck offering holistic support that caters to your family needs.
Combined Care is where Nena Helpers truly becomes part of your village.
-
Flexible, in-home care when you need an extra set of hands while you work, attend appointments, rest, or simply catch up on life.
Our childcare support is calm, capable and designed to fit into your child’s existing routine.
This may include:
- Play, engagement and supervision
- Supporting naps, meals or after school routines
- Keeping children settled while you are nearby
- Providing reliable, trusted care within your homeThis is flexible child-focused support that works around your family.
-
Practical support to help your home feel back under control.
When life gets busy, it is often the little things that start to pile up. The washing that never quite gets folded, the kitchen that needs a proper reset, the jobs you notice every time you walk past but never get a chance to finish.
Our home help focuses on those real, everyday tasks that make the biggest difference. Not just a quick once over, but a thoughtful clean of the spaces you use most.
This may include:
Laundry, washed and put away. Vacuum and mop of all floors. Cleaning the fridge out, dusting the plants, washing the windows. Changing bed linen. Tidying and organising so things feel manageable again.We notice the details that make your brain feel calm when you walk back into the room.
General home cleaning to lighten that mental to-do-list.
Why? Because the list is the same in our own homes. No judgement, just simply help where it’s needed.
Evening & Overnight
Calm, supportive care to help parents wind down or head out knowing everything is taken care of.
Relax and take time to for you.
-
Designed to feel relaxed and reassuring.
Includes:
Childcare and supervision
Support with bedtime routines
Light home resets such as dishes, tidying and kitchen prep for the next day
Presence and monitoring once children are settled
Evening rates apply.
-
Overnight presence and supervision so parents can truly rest or take time away.
Ideal for families navigating newborn sleep, recovery after birth, or simply need a night off to be just themselves. Overnight support can be transformative.
Includes:
Assistance with night feeds and settling
Help maintaining a calm sleep environment
Offer reassurance and steady support to both children and parents
Allow parents to rest more deeply with peace of mind their children are in good care.
Overnight support is offered by request and subject to Helper availability. Rates reflect the specialised nature of night care and extended hours.
We recommend using a Nena Helper your children are familiar with when possible. We can offer support leading up to an overnight booking and advise booking in advance where possible to allow time to connect with your helper.
Shared Care
A community-focused option allowing children from two families to be cared for together in one home.
-
Childcare supervision for a small group of up to 3 kids
Social connection for children
One Nena Helper, one booking, one household
Shared care is childcare only and does not include home resets or cleaning. It is capped to 3 children per session, to ensure care remains calm, safe and personalised.
You and your friends can split the cost how you like, making childcare a more viable option for many families.